Degraded platform performance

Incident Report for 1Password

Resolved

The issue has been resolved and all services are operating normally.

Posted Jul 28, 2022 - 16:34 EDT

Update

We are continuing to monitor the situation.

Posted Jul 28, 2022 - 16:01 EDT

Update

We are continuing to monitor the situation.

Posted Jul 28, 2022 - 15:27 EDT

Update

We are continuing to monitor the situation.

Posted Jul 28, 2022 - 15:01 EDT

Monitoring

We are continuing to monitor the situation.

Posted Jul 28, 2022 - 14:43 EDT

Update

We are continuing to monitor the situation.

Posted Jul 28, 2022 - 14:20 EDT

Update

We are continuing to investigate this issue.

Posted Jul 28, 2022 - 13:43 EDT

Investigating

We are aware some subset of customers are experiencing issues connecting to our ent.1Password.com service and our team is investigating.

Posted Jul 28, 2022 - 13:29 EDT

This incident affected: AWS US2 (AWS RDS (us-east-2), AWS EC2 (us-east-2), AWS ELB (us-east-2)).