We have confirmed the new release (version 8.10.23) has fixed the issue.
Posted Jan 03, 2024 - 10:36 EST
Monitoring
We have released the fix in version 8.10.23, available in the App Store and for download.
Posted Dec 29, 2023 - 21:25 EST
Update
We have put together a fix for the issues and are working on releasing an update to our Desktop and iOS Apps.
Posted Dec 29, 2023 - 20:17 EST
Identified
We have identified the issue and are testing a fix.
Posted Dec 29, 2023 - 16:21 EST
Investigating
We are investigating cases where 1Password may sign users out of the SSO-enabled account entirely if it is locked while the user is prompted to sign back in. Our team is actively investigating and updates will follow accordingly.
Posted Dec 29, 2023 - 13:51 EST
This incident affected: USA/Global (SSO (Single Sign On)), Canada (SSO (Single Sign On)), Europe (SSO (Single Sign On)), and Enterprise (SSO (Single Sign On)).