A fix has been deployed for this issue. You should now be able to unlock the browser extension.
If your extension already appears to be unlocked but you don't see any of your items, please lock the extension and then unlock it again.
Posted Aug 24, 2023 - 13:38 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 24, 2023 - 13:35 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 24, 2023 - 13:05 EDT
Investigating
We are currently investigating this issue.
Posted Aug 24, 2023 - 13:04 EDT
This incident affected: Europe (Sign in, Syncing items between your devices, Saving password and other items, Access to passwords and other items), Enterprise (Sign in, Syncing items between your devices, Saving password and other items, Access to passwords and other items), USA/Global (Sign in, Syncing items between your devices, Saving password and other items, Access to passwords and other items), and Canada (Sign in, Syncing items between your devices, Saving password and other items).